Professional, non-medical home safety inspections and regular check-in visits โ so you feel confident your loved one is safe, even when you can't be there.
Most families start with a simple 15-minute phone call. No pressure, no commitment.
If any of this feels close to home, you're exactly the kind of family we help every day.
Coastal Senior Home Safety & Support is a non-medical, preventative service led by a licensed occupational therapist with over 30 years of experience. We help older adults remain safely in the homes they love, and we keep families informed every step of the way โ even from far away.
Our work focuses on two things: identifying safety concerns before they become problems, and providing regular, friendly check-ins that let families know how their loved one is really doing. We are not caregivers, not a medical service, and not an emergency responder โ we're the trusted set of eyes and ears in between, filling a gap that families often don't know exists until they need it.
Most families benefit from both โ but each can also stand alone, depending on your situation.
A careful, room-by-room walkthrough of the home, looking for fall hazards, lighting issues, bathroom and bedroom risks, fire and carbon monoxide concerns, and accessibility challenges. After the visit, families receive a clear written report with practical recommendations โ plain language, no clinical jargon. Most homes reveal at least a few concerns the family wasn't aware of.
Learn more about inspections โScheduled, friendly in-home visits โ about 30 minutes each โ where Susan engages with your loved one, observes the home environment, and notes any changes in routine, mobility, or wellbeing. After every visit, the family receives a clear written update. Visits can be one-time, twice monthly, or weekly โ whatever fits your situation. There's no long-term commitment.
Learn more about check-in visits โWhat sets Coastal apart is the combination of professional expertise, genuine care, and clear communication โ qualities that matter especially when families live far away.
Susan brings over 30 years of experience as a licensed occupational therapist. That clinical background means she sees what others miss โ and explains it in language families understand.
After every inspection or visit, families receive a written summary of observations and practical next steps. No clinical jargon, no guessing what's actually going on.
Many seniors resist feeling "watched over." Susan's calm, professional approach helps your loved one feel respected and independent โ not monitored.
We're the layer between "everything's fine" and "something's wrong." We catch concerns early, before they become emergencies โ and we coordinate with family, not replace them.
Based in Estero and serving Naples through Cape Coral. We know the homes, the communities, and the realities of aging in this part of Florida.
Try a single inspection or a single visit. Continue monthly only if it's the right fit. We believe the value of our service speaks for itself.
Susan brings over 30 years of experience working directly with older adults as a licensed occupational therapist โ a career built entirely on helping seniors stay safe and independent at home.
Families appreciate her calm, professional approach and clear communication. Seniors value her respectful, non-intrusive presence. Her background means you're not just getting a checklist โ you're getting decades of real-world insight from someone who genuinely cares.
Getting started is easy โ no complicated intake, no long commitments.
We listen and learn about your parent's situation, their home, and your specific concerns. No pressure, no obligation.
We recommend the Starter Package, a standalone inspection, check-in visits, or both โ and find a convenient time.
After every visit you receive clear updates and practical insights. Stay in the loop without wondering or worrying.
We are locally based in Estero and familiar with the homes and communities throughout Southwest Florida โ from Marco Island to Cape Coral and everywhere in between.
I live in Chicago and my mom is in Naples. Before Susan's visit I was worried every single day. After the inspection I had a clear picture of what to address โ and real confidence that someone I trust was watching over things. Worth every penny.
My father was adamant he didn't need help. Susan has this remarkable ability to make him feel respected and independent โ not watched over. The monthly check-ins have been a genuine gift for our whole family.
As an elder law attorney, I've referred several clients to Coastal Senior Home Safety. Susan is professional, clear in her communication, and never oversteps her scope. She fills a real gap for families navigating aging in place.
โฆ Placeholder testimonials โ to be replaced with real client feedback
Every family's situation is different. Let's talk about yours.
A licensed occupational therapist's eye for safety, paired with the warmth of a regular visitor โ helping seniors stay safe at home and keeping families informed.
A thorough, room-by-room assessment of the home โ identifying potential risks before they become problems. The visit takes up to 90 minutes, and afterward you receive a written summary your family can act on.
Our inspections are observational and preventative โ not clinical assessments or home repair services.
Additional time or larger homes may be quoted individually.
Scheduled, friendly in-home visits providing ongoing reassurance. Each visit takes about 30 minutes โ friendly conversation, gentle observation of the home environment, and awareness of any changes in routine or wellbeing. Families receive a clear written update after every visit.
We're clear about our scope so families and seniors know exactly what to expect.
Everything a family needs to go from worried to confident โ a full inspection plus the first month of ongoing check-in visits, bundled together.
The inspection gives you a clear picture of the home. The first month's check-in visits let you experience the ongoing support โ and most families continue monthly from there.
Every family's situation is different. Let's talk about yours.
No hidden fees, no long-term contracts, no surprises. Choose the option that fits your family's situation โ or start with a free 15-minute phone call to figure it out together.
The Home Safety Starter Package bundles everything a family needs to go from worried to confident โ at a meaningful saving over booking separately.
Prefer to start with just one service? Each can be booked on its own, with no commitment to continue.
A careful, room-by-room walkthrough identifying fall risks, lighting issues, bathroom hazards, fire safety concerns โ with a written report for families.
A one-time check-in visit โ about 30 minutes โ including friendly engagement, observation of the home, and a written update to family.
Monthly packages provide ongoing awareness and reassurance. The first month is included in the Starter Package.
Customized schedules available. Contact us to discuss your family's specific needs.
All services can be booked on a one-time basis. Monthly packages are billed monthly and can be paused or adjusted any time.
Travel rates may apply for areas outside our primary Southwest Florida service area, and will always be disclosed in advance.
For unusually large homes or inspections requiring more than 90 minutes, additional time will be quoted individually.
Because services are non-medical and preventative, they are generally not covered by health insurance. Some homeowners' policies may offer partial coverage โ check with your provider.
Let's talk it through โ most families start with a quick phone call.
You don't have to choose between your parent's independence and knowing they're safe. We help you do both.
If any of this sounds familiar, you're not alone โ and starting with awareness is often the right first step.
Both services are designed around the same outcome: giving families confidence their loved one is safe. Or start with our Starter Package for the best introduction to both.
A careful, room-by-room walkthrough that gives families a clear picture of the home environment and any potential risks โ in plain language, not medical jargon.
Families appreciate finally having a professional assessment they can act on.
See What's IncludedScheduled, friendly visits that keep you informed without disrupting your loved one's independence. Clear written update after every single visit.
Especially valuable for families who live at a distance or can't visit as frequently as they'd like.
See Packages & PricingKnowing someone professional and caring is keeping an eye on what matters most.
Written updates after every visit โ clear, practical, and free of clinical language.
Catching potential concerns before they become problems or emergencies.
A non-intrusive approach that honors the senior's privacy and dignity.
Supportive and professional โ without the clinical feel of medical services.
Rooted in Southwest Florida โ familiar with local homes and communities.
Every family's situation is different. There's no pressure โ just a helpful, honest discussion.
We complement your work โ not compete with it. We fill the gap between doing nothing and medical or caregiving intervention.
Professionals who work with older adults often encounter situations where a senior wants to remain independent at home โ but family members are concerned, and full medical care or caregiving isn't the right fit yet.
That's exactly where Coastal Senior Home Safety steps in. We provide preventative, observational services that support safety awareness without crossing into medical or hands-on care.
Our role is designed to complement yours โ not complicate it.
Supporting clients navigating aging-in-place decisions and family planning conversations.
Helping advisors concerned about the safety and wellbeing of aging clients.
A non-competing complement to clinical care โ focused on safety awareness only.
An extra layer of non-clinical awareness between appointments and care transitions.
Helping ensure a safe home environment when seniors transition back from hospital or rehab.
An intermediate step before pursuing assisted living โ giving families more time and confidence.
We do not make medical decisions, diagnoses, or clinical recommendations. Our scope is strictly observational and preventative.
We do not replace therapy, home health, caregiving, or your advisory services. We exist to complement them.
Families receive plain-language updates after every visit. Professional, concise, and never overstepping scope.
We maintain discretion and are mindful of existing professional relationships at all times.
With 30+ years of experience, Susan brings real clinical knowledge to an observational role โ giving referring professionals confidence in our quality.
Nationally recognized certification demonstrating commitment to professional standards in senior home safety.
We welcome conversations with professionals who work with aging clients throughout Southwest Florida. Most partnerships start with a simple introductory call.
Get in Touch30 years of experience with older adults โ now focused entirely on keeping seniors safe and independent at home.
Susan Humphrey brings over 30 years of experience working directly with older adults as a licensed occupational therapist โ a career built entirely on helping seniors stay safe, functional, and independent in their own homes.
Throughout her career, Susan has worked closely with seniors and their families to identify everyday risks, improve home environments, and support aging in place in a respectful, practical way. She understands how people move through their homes, where risks quietly develop, and how small adjustments can make a meaningful โ sometimes life-changing โ difference.
That depth of experience is the foundation of everything Coastal Senior Home Safety does.
Families appreciate Susan's calm, professional approach and clear communication. Seniors value her respectful, non-intrusive presence โ she has a gift for putting people at ease. Her background means you're not just getting a safety checklist โ you're getting decades of real-world insight from someone who genuinely cares about the outcome.
Susan is proud to serve seniors and families throughout Southwest Florida with a singular focus: safety, clarity, and genuine peace of mind.
Start with a simple conversation โ no pressure, no commitment.
No pressure. No commitment. Just a helpful discussion about your situation and whether we can help.
Whether you have questions, want to discuss your loved one's situation, or are ready to schedule โ we're here. Most families start with a simple phone call.
Not sure where to start? That's completely okay. Most families begin with a quick phone call โ we'll listen, ask a few questions, and help you figure out whether our services are the right fit. There's absolutely no obligation.
We typically respond within one business day. Prefer to talk? Call (239) 746-8989.
Travel rates may apply for areas outside our primary service area and will always be disclosed in advance.